Customers for life : how to turn that onetime buyer into a lifetime customer / Carl Sewell and Paul B. Brown
目次/あらすじ
データ種別 | 図書 |
---|---|
版 | Revised ed |
出版者 | New York : Doubleday |
出版年 | 2002 |
本文言語 | 英語 |
大きさ | xxv, 210 p. : ill. ; 21 cm |
書誌詳細を非表示
一般注記 | "Completely revised and with five new chapters added by the authors" "A Currency book"--T.p. verso |
---|---|
著者標目 | Sewell, Carl Brown, Paul Burton, 1942- |
件 名 | LCSH:Customer services LCSH:Automobile industry and trade -- Customer services -- United States 全ての件名で検索 LCSH:Automobile dealers -- United States 全ての件名で検索 |
分 類 | LCC:HF5415.5 |
書誌ID | 0000031223 |
ISBN | 0385504454 |
NCID | BA73719515 |